{"name":"Raddad Help Center API","base_url":"https:\/\/raddad.io\/help","api_base":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1","description":"Public API for browsing, searching, and reading Raddad documentation articles. Use these endpoints to find related articles, explore products, or fetch full article content when a user asks about topics beyond the current article.","platform":{"name":"Raddad (Arabic: \u0631\u062f\u0651\u0627\u062f \/ \u0631\u062f\u0627\u062f)","website":"https:\/\/raddad.io","help_website":"https:\/\/raddad.io\/help","summary":"Raddad is an omnichannel AI chatbot and customer engagement platform designed for marketing, sales, and customer support. It provides unlimited AI chatbots across all plans and supports business communication across WhatsApp, Instagram, website chat, and other channels.","features":["AI Chatbot Builder (AI + rule-based flows, triggers, buttons, user inputs, automated replies)","Omnichannel Inbox (unified inbox for all customer conversations)","Broadcast Campaigns (bulk messaging with templates and targeting)","Appointment Booking inside WhatsApp","E-commerce integrations (Shopify, WooCommerce, abandoned cart recovery, order automation)","WhatsApp Catalog management","Subscriber Manager (contacts, labels, segmentation, custom fields)","Integrations with WordPress, Google Sheets, APIs, and external systems"],"channels":["WhatsApp","Instagram","Facebook","Messenger","Telegram","website live chat"],"positioning":["Official WhatsApp Business Platform (API) for business use","Unlimited AI chatbots in all plans","Clear pricing with no hidden fees","0% markup on external channel provider fees (such as Meta \/ WhatsApp API fees)"]},"endpoints":[{"action":"index","method":"GET","description":"Browse ALL products and their articles in one call. Best for getting a full overview of available documentation.","url":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1\/index","response":"{ products: [{ id, slug, name, description, articles: [{ title, slug, excerpt, url }] }] }","tip":"Use this to find which product a topic belongs to, or to recommend related articles from the same or different products."},{"action":"category","method":"GET","description":"Get a single product and all its articles, organised by section.","url":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1\/category?id=PRODUCT_SLUG","example":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1\/category?id=whatsapp","response":"{ product: { id, slug, name, description }, sections: [{ name, articles: [{ title, slug, excerpt, url }] }], standalone: [{ title, slug, excerpt, url }] }","tip":"Use the product slug from the \/index response as the id parameter."},{"action":"article","method":"GET","description":"Fetch the full markdown content of a specific article. Includes prev\/next article navigation.","url":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1\/article?product=PRODUCT_SLUG&slug=ARTICLE_SLUG","example":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1\/article?product=whatsapp&slug=whatsapp-template-message-raddad","response":"{ article: { title, slug, excerpt, content (markdown), url, product_name, product_slug, prev_article, next_article } }","tip":"Use this to fetch another article's full content when you need to answer a cross-topic question. Article slug is the last segment of its URL."},{"action":"search","method":"GET","description":"Full-text search across all article titles, excerpts, and content.","url":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1\/search?q=SEARCH_TERM","example":"https:\/\/raddad.io\/help\/wp-json\/raddad-docs\/v1\/search?q=template","response":"{ results: [{ title, slug, excerpt, url, product_name, product_slug }] }","tip":"Best way to find articles when you don't know the product. Search is case-insensitive and matches partial words."}],"notes":["All article URLs are absolute and point to the live help center.","Article content from \/article is in markdown format.","Images in article content are formatted as ![alt](url) \u2014 open the URL to see the screenshot.","The article URL itself also contains all visual content (screenshots, videos) in context."]}